Q: Where can I find your product?
A: Right now we are in our soft launch phase, and we are only available online. However we are excited to say that we will soon be available in a limited number of stockists in the UK and internationally. In the meantime, you can also find us at various pop-ups / events in London, which you can find our about through our Instagram.
Q: What size am I?
A: Please refer to our size guide here.
Q: What currency are your prices in and what form of payment do you accept?
A: During our online soft launch, our prices are in British Pounds. We accept all major credit and debit cards. We will do our best in the near future to accept other currencies.
Q: How long does shipping take?
A: Please find information here.
Q: What is your return policy?
A: Unworn, undamaged, and unwashed items, with tags attached, may be returned to us within 28 days of receipt. Please find more information here or on the Terms & Conditions page, or feel free to email us at firstname.lastname@example.org.
Q: How do I return or exchange my order?
A: During our online soft launch, please email us at email@example.com, quoting your invoice number in the email subject.
Q: When can I expect my receipt for my return?
A: We will email you a receipt when we receive your return or exchange, which is usually within a week of shipment.
Q: What if I have other questions?A: We’d love to hear from you! You can find where to contact us here.